Terms and Conditions
Your position: Home > Terms and Conditions

Terms and Conditions

Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.
If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the US and other copyright laws, and is the property of MYREMOTEKEY. The collective work includes works that are licensed to MYremotekey. Copyright 2022, MYremotekey ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with MYremotekey or purchasing MYremotekey  products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with MYremotekey or to purchase MYremotekey products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by MYremotekey. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of MYremotekey used in the site are trademarks or registered trademarks of MYremotekey.

Limitation of Liability
MYremotekey shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if MYremotekey has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a MYremotekey product is mistakenly listed at an incorrect price,MYremotekey reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. MYremotekey reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled,MYremotekey shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by MYremotekey without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
MYremotekey may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to MYremotekey.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of US, without regard to choice of law provisions. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of MYremotekey products) shall be in US. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of MYremotekey products) must be commenced within one (1) year after the claim or cause of action arises.MYremotekey's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. MYremotekey may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a MYremotekey or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
MYremotekey does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site,MYremotekey is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, MYremotekey reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to MYremotekey in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless MYremotekey, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

SMS Notifications
By providing your phone number, you agree to receive marketing messages, at the phone number and email address provided. Reply STOP to an SMS or click “unsubscribe” on an email to unsubscribe. Message frequency varies.

I agree to receive recurring telephone calls and/or SMS or MMS text messages for marketing purposes at the phone number provided, including but not limited to calls or texts sent using an automatic telephone dialing system or an artificial or prerecorded voice. I am authorized to consent to receive text messages sent to the phone number provided. I understand that I may revoke consent at any time. I understand that consent is not a condition of purchase. Message and data rates may apply. View our Terms of Service for details.

Return Policy

How To Return An Item
If you need to return a product, please contact our sales consultant first. There is a 24-hour chat window on the website. Click to leave a message, and our sales consultant will reply within 24 hours by email.We will issue a refund within three to seven days of receipt of the item if it meets our refund policy.

  • All sales are final unless you are a Professional Locksmith not an individual customer
  • Must be in its original packing with MYremotekey abel.
  • Return must be made within 30 days of the original purchase.
  • Customers are responsible for return shipping unless noted otherwise.
  • Any product that has been used cannot be returned unless noted otherwise.
  • Return must be approved before the item can be returned.
  • Returns without an number may be refused/returned back to the shipper at their expense
  • All returns are subject to inspection and a restocking fee.
  • All returns will receive a store credit to the customer MYremotekey account.
  • NO REFUND WILL BE GIVEN.
  • If a returned item is found to be in a condition that cannot be restocked, the customer can then choose to have the item returned back to them. If so the customer will be responsible for shipping charges for the return. No refund will be issued.
  •  


All returns must be mailed to: [email protected]
ATTENTION: Returns Department 

Return Exceptions

  • Brand New keys cannot be returned unless noted otherwise
  • Lishi tool/locksmith tool cannot be returned unless noted otherwise
  • Machines / Electronic devices/ Brand Name Locks must be approved through manufacturer or MYremotekey tech support

Restocking Fee
All items are subject to a 25% restocking fee, this will be deducted from your credit.
We also do not refund the original shipping and handling from the original order.
Replacement
If the item is in a new condition and in the original package that it was received in,
you may exchange it for something equivalent to Shipping and handling charges may apply.

Missing Items
Any item which are missing from an order must be reported to us within 48 hours from delivery. We cannot replace or compensate for missing items after the 48 hour period